Our Policies

Appointment Policy

Arriving late deprives you of valuable treatment time. While we always aim to complete your full session within the allotted time, tardiness of more than 10 minutes may result in rescheduling. For details on fees, please see our Cancellation & No-Show Policy below.

We completely understand that plans can change. If you need to cancel or reschedule, we ask that you let us know at least 24 hours in advance so we can offer that time to another client.

Cancellations made more than 24 hours before a scheduled appointment or phone call will be processed without penalty.

Cancellations made less than 24 hours in advance, or no-shows, will be subject to the following charges:

  • Standard services: 50% of the service amount
  • Free consultations: $50 fee
  • Botox appointments: $150
  • Filler appointments: $250
  • Package services: forfeiture of one session

Please call, text, or email us at least 24 hours in advance if you need to cancel or reschedule to avoid any charges. Thank you for your cooperation and understanding!

All treatments, procedures, and or prepaid packages are non-refundable. Credit from prepaid treatments, procedures, and or prepaid packages may be applied to other forms of treatment(s) or product(s) only at a managers discretion. No refunds, exchanges only. To be eligible for a return, your product must be unused, unopened, and sealed in the same condition that you received it, and must be in the original packaging. Prescription medications are not eligible for return, refund, or exchange.

Here at HOUSE OF LORE, we love babies and children, however, we ask that you please make childcare arrangements prior to your appointment. This ensures the safety of your children as well as a relaxing environment for all clients.

Although we love animals, we ask that you please leave your pet at home during your visit at HOUSE OF LORE. Should you arrive to an appointment with a pet that is not a service animal, you will be asked to remove the animal from our facility. To avoind any disruption or inconvenience, we ask that you please leave your pet at home.

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